Terms and General Sales Conditions are detailed below, hereinafter referred to as “General Conditions” exclusively govern the contractual relationship between all user customer’s online store firstgel.coreoutsourcing.com, hereinafter referred to as “user” belonging to the company Legend Majestic Lda ., headquartered at Rua Dr. Alcides Branco 3b 2 G, Santa Maria da Feira, registered with No. 513 333 274, hereinafter referred to as “Legend Majestic”.
The Legend Majestic can punctually modify certain provisions of its general conditions, it is recommended to read the terms and conditions on each visit the online store firstgel.pt, hereinafter referred to as “online store.” We consider that when the request is validated, the client is automatically accepting our terms of sale.
The purchase of our products or use our online shop will be held in accordance with these terms and conditions. By registering at the online store or buy through it you agree to be bound by them.
In case of omission of any condition, this will be considered regulated by the uses and customs in force in the sales sector at a distance according to the rules of the Ethical Code and the AMD Legal Practice – Portuguese Association of Direct Marketing.
PRICES AND SHIPPING COST
Prices, taxes and delivery of the products are presented in euros and stipulated the time to put your order in the online store. Delivery charges are borne by the customer and are charged at the end of the request, depending on the selected destiny.
Portugal: € 5.00 (VAT included) – Orders up to 75 € (VAT included)
Portugal: Free – Orders over 75€ (VAT included)
Portugal Islands: 12 € (VAT included)
Spain: 7 € (VAT included)
Austria, Belgium, Slovakia, Slovenia, Netherlands, France, Greece, Italy, Hungary, Ireland, Luxembourg, United Kingdom, Czech Republic, Denmark, Estonia, Finland, Iceland, Latvia, Malta, Poland, Sweden and Switzerland: 27€ (VAT included)
Legend Majestic reserves the right to make adjustments to the price because of any increase in the price of our suppliers, or the imposition of new taxes or fees, or due to an error or omission.
All sales in Portugal include VAT. Sales by companies with valid VAT number or based outside the European Union are exempt from VAT or other taxes. Subject to tax legislation of the country of reception of the products.
The Legend Majestic puts at your disposal 3 methods of payment:
- Paypal: Millions of customers use PayPal: it’s easy and secure. For more information and sign up paypal account see: PayPal
- Bank transfer: The wire transfer must be accomplished within one (1) week from the time the order was placed. After this period, the order will be canceled; to simplify the processing of your application, where possible, be sure to at the time of bank transfer, put the payment reference. Once the payment is confirmed, the Majestic Legend will forward the order to the address given.
The invoice of the business transaction will be sent to the customer’s email address once the order has shipped.
The Legend Majestic respects the following shipping deadlines depending on the availability of inventory:
In case of immediate availability in inventory, shipment of products will be held between 24-48 hours.
In the case of immediate temporary unavailability of inventory shipment will be held between 8-10 business days.
However, if one of the products ordered is unavailable permanently producer, the Majestic Legend is committed to send the remaining products of the order and offers a “delivery charge” of the rest of the order.
The Legend Majestic asks the customer to choose to replace the unavailable product, a product with equivalent quality and price. In case of refusal by the customer, the Majestic Legend reimburse the amount for the unavailable product.
SHIPPING AND DELIVERY
The order will be delivered to the address that the client indicates the time of purchase. Legend Majestic does not deliver to PO postcards. Orders will be shipped only after payment confirmation.
Deliveries will be made from Monday to Friday from 9h to 19h. We have not made submissions on certain holidays. We can only fulfill the delivery of the order to the address provided correspond to a home or office in Portugal.
To receive the order and necessary to ensure that someone is in the house, as this service does not include scheduling or marking.
A delivery is considered done with signing the delivery receipt at the agreed address.
It is the aim of Legend Majestic dispatch all orders in within 24 hours of receipt of the order, subject to security checks and inventory availability.
When a product has a statement of “available”, the period between the time that effects the order and the date of delivery of the carrier in his own house is a combination of the following aspects:
- Shipment period (24-48 hours) = payment validation + order preparation + delivery of the order to the carrier
- The carrier’s delivery time. You get the start this time information from the receipt of the email “Order Shipping”.
- Orders placed on weekends will be processed on the next business day. For orders originating in PORTUGAL, the products should be normally be received at the destination within 48 hours. Orders originating outside PORTUGAL should be normally be received at destination within 7 business days.We will make every effort to deliver within the deadline, so it will not be responsible for any loss caused by late delivery. Please inform us as soon as possible by phone or email if you do not receive your order within a reasonable time.
- If the order is returned to us as undeliverable, we will refund the value of the products less shipping charges to cover the costs of shipping and administrative.The online store can not be responsible for improper handling of the package by the different logistics services. We pack all our products in well protected appropriate packaging and should arrive in good condition, if handled by logistics services in the right way. By signing the user is accepting the order will arrive in good condition.
Our trade policy gives you the right to cancel your order within 24 hours. Need not give us any justification for the cancellation. If you want to cancel your order, please contact us at firstgel.pt or by phone +351965343287.
If you want to return the goods after receiving it, it must be carefully reassembled and resubmit to the following address:
LEGEND MAJESTIC LDA
Av. Dr. Francisco Sá Carneiro 43 Lj
4520-164 Santa Maria da Feira, Portugal
To carry out the return of the order for us to keep it in his possession in good condition.
We will make the return of the amount for the canceled products upon receipt and verification that are in resalable condition. We do not refund any shipping charges.
RETURNS AND EXCHANGES
You are entitled to 14 days Money Back Guarantee. Took place an order over the past 14 days and are unhappy with it for any reason, please contact us at firstgel.pt or call Customer Service at +351961100397
00We strive to ensure that you receive your order in perfect condition. However, if your articles are not in conditions, please call Customer Service: +351961100397 within 2 working days of receipt of your order.
Replace the order of items or send the refund, as appropriate, paying the costs of the order of sizes. For this purpose must obtain a proof of submission of their shuttle service so that we can reimburse the forwarding charges.
Between first contact with us firstgel.coreoutsourcing.com or call Customer Service at +351961100397 assign a return number (which must include the returned order) and instructions on how to return the goods.
PRIVACY & SECURITY
In the online shop we respect your privacy and will only use personal information for you if authorized.
In the account register in the shop will be collected only the information needed for processing requests.
We can record which products you are interested in and what products you buy.
Thus permitting process your requests efficiently and improve the products and services we are offering.
We may use this information to inform you of new products or special offers that we believe may be of interest or about the changes our online store. Contact us in firstgel.pt
if not want to receive this information.
We will not sell, trade or rent your personal information to other companies nor will we share any information we collect about you to third parties.
We accept no responsibility for the content of other online store for this online store has links and not turn away any liability for any loss or damage caused or alleged to have been caused by use of or reliance on any content, goods or services available on such online stores.
We want to be able to buy the products in our online shop with complete confidence. Communication with our server is secure. This means that your personal details, including payment details are encrypted when transmitted to us.
When entering “Payment Information”, secure pages are indicated by the address in the Location address bar / change http: // to https: / /.
COPYRIGHT AND TRADEMARKS
We reserve the right to change or withdraw any part of our online store. If deemed necessary, we reserve the right to refuse you access to the online store.
All rights to images, videos and texts our online store is owned.
These are protected, as appropriate, by copyright, trademarks and other intellectual property rights.
Will be liable for breach of these terms and subject to reimburse us for any damage caused to the Legend Majestic as a result of misuse.
Your statutory rights as buyers remain unchanged. These terms are governed by the laws of Portugal. Any resulting disputes will be handled only by the courts of Portugal, in the district of Santa Maria da Feira.
Última atualização em 08 de Março de 2015.